Liberclassy US

LJS73102

Black Cowhide Tote Bag

156.26 USD ~~266.97 USD~~ 41%

Mileage 0.00 USD

Weight 1.00 Kg

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Total Purchase Amount:

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INFO
GUIDE
Q&A

Delivery Information

Return Shipping: The shipping cost of return because of your change of mind must be paid by the customer.
However, if you return the product for reasons such as product defect or misdelivery, return shipping is free.
Refund after deducting KRW 6,000 for exchange/full return and KRW 3,000 for partial return.
Deduct KRW 6,000 for partial return if the purchase is confirmed to be below KRW 50,000
(In case of mobile phone payment, deduction is not possible. collection after deposit)
When exchanging and returning Naver Pay, the basic shipping destination (distribution center) and the recovery amount (store) may be different, so automatic collection of Naver Pay is not possible.
(If you request a return, please contact the customer center directly or
Please apply for exchange and return on Naver Pay.)
If there is something wrong with the product or it is defective, 100% exchange and refund are possible free of charge.
(However, you must apply within 7 days of receipt.)
Due to customer change of mind after delivery or after receiving the product
For return/exchange, round-trip or one-way shipping costs are to be borne by the customer. (ex) size exchange)
If you receive free shipping on your first order, you will be charged a round-trip courier fee.
Exchange is not possible, exchange product arrives, and resends after confirmation.
Exchange & Return Address
at the headquarters distribution center or stores nationwide
It will be sent, so you can return it to the address sent.
Exchange & Return Procedures
  1. After calling the courier you received
Return received by entering the invoice number.
  2. Please log in to the official mall & Naver Pay,
Exchange or return accepted.
  3. Enclosed is a round trip shipping fee (KRW 6,000) after packaging the product
Or after making a deposit in the headquarters mall account,
      When the driver visits
Product delivery (codd) - In case of product defect or misdelivery, enclosed X, COD
  4. Exchange and return after products arrive at stores & distribution centers
(Re-sent after checking the product in case of exchange)

Exchange & Refund

Return Shipping: The shipping cost of return because of your change of mind must be paid by the customer.
However, if you return the product for reasons such as product defect or misdelivery, return shipping is free.
Refund after deducting KRW 6,000 for exchange/full return and KRW 3,000 for partial return.
Deduct KRW 6,000 for partial return if the purchase is confirmed to be below KRW 50,000
(In case of mobile phone payment, deduction is not possible. collection after deposit)
For Naver Pay exchange and return, the basic shipping destination (distribution center) and the reservation (store)
It may be different, so automatic collection of Naver Pay is not possible.
(If you request a return, please contact the customer center directly or
Please apply for exchange and return on Naver Pay.)
If there is something wrong with the product or it is defective, 100% exchange and refund are possible free of charge.
(However, you must apply within 7 days of receipt.)
Due to customer change of mind after delivery or after receiving the product
For return/exchange, round-trip or one-way shipping costs are to be borne by the customer. (ex) size exchange)
If you receive free shipping on your first order, you will be charged a round-trip courier fee.
Exchange is not possible, exchange product arrives, and resends after confirmation.
Exchange & Return Address
It will be shipped from the headquarters distribution center or stores nationwide,
You can return it to the address sent.
- Exchange & Return Procedures
  1. Call the courier you received and enter the invoice number to receive the return.
  2. Log in to the official mall & Naver Pay and receive an exchange or return.
  3. After packaging the product, round trip shipping fee (6,000 won) enclosed or after transferring to the headquarters mall account,
      Delivery of the product when the driver visits (Cost)
- Enclosed X if product is defective or delivered incorrectly, COD
  4. Exchange and return after products arrive at stores & distribution centers
(Re-sent after checking the product in case of exchange)

If exchange or refund is not possible / Limitation

- Where the value of a product, etc. is damaged by opening or using the package
* However, if the package is opened to check the contents of the product, it can be returned.
- Your request for a return due to a simple change of heart has been received from the date of receipt of the product
If seven days have passed
- If the value of a product, etc. is severely damaged or damaged due to the customer's responsibility
- When the value of a product, etc. is significantly reduced by the customer's use or partial consumption
- Where the value of a product, etc. has been lost to the extent that it is difficult to resell it after a lapse of time
(e.g. seasonal clothing)
- Where resale is impossible due to the damage or loss of the shoe box or the tag and label of the product
- Accessories not returned
(e.g. sub buttons, accessories of product, butoniers, tags, labels, boxes, etc.)
- Others, "Withdrawal of subscription prescribed by the Consumer Protection Act on Electronic Commerce, etc."
If it falls under the reason for restriction
※ If you do not meet the above information upon return, it may be returned.

A/S and Quality Assurance

Pastozo Co., Ltd.'s product quality warranty period is one year from the date of purchase.
The warranty period is the period during which you can apply for compensation (free repair, exchange, refund) to the manufacturer in case of defects caused by "manufacturer's negligence (sewing, fabric, subsidiary materials).
After the quality guarantee period, compensation will be made in accordance with the damage compensation standards announced by the Fair Trade Commission.
However, there may be differences of opinion during the defect judgment process, and in this case, if you request the customer consultation team, we will inform you of the results of the deliberation after deliberation by the Korea Consumer Federation.

A/S Procedure Guide

Store or headquarters mall application > Review & Repair work > Store or headquarters mall > Customer
For aftersales service, please visit the headquarters mall (delivery service) and nearby stores and request it.
The average time required for repair is 10 days, and it takes up to 3 weeks if repair work is complicated.
In principle, restoration and repair should be made as much as possible using the same fabric and subsidiary materials.
If the product is durable or old, it may not be repaired.
Depending on the type of repair, repair costs may be incurred.

Customer Center

1588 - 2209 Liberclassy online team
Consultation hours: 10:00 a.m. to 06:00 p.m. on weekdays and lunchtime: 12:00 to 13:00
Closed on Saturdays, Sundays, and holidays

LJS73102

Delivery Information

Exchange & Refund

If exchange or refund is not possible / Limitation

A/S and Quality Assurance

A/S Procedure Guide

Customer Center

Q&A [0]